Trackpilots Employees Guide: Step-by-Step Onboarding Instructions

Please follow these steps carefully:

Once your employer invites you to join Trackpilots, you will receive an invitation email from:

📧 [email protected]

⚠️ Didn’t receive the email?
Check your spam or junk folder. If you still don’t see it, ask your employer to resend the invite.

Inside the email, click on the "Accept Invitation" button.

This link will take you to a secure page where you can set up your Trackpilots account.

On the accept invite page:

1. Create your secure password.




2. Click Accept & Continue.

✅ That’s it — your Trackpilots account is now created!

Once you accept the invitation and create your account, you will be redirected to a confirmation page.

On this page:

• ✅ You’ll see a direct download link to get the Trackpilots desktop app based on your operating system.

OR

• 🔔 If you miss the download, they can always access it later from our official website:
  🔗 https://trackpilots.com/downloads

Once your account is created, it will automatically appear on your employer’s dashboard. No need for further linking.

Install the app you just downloaded by running the installer. If you need guidance, refer to our official help guide:

🔗 Installation & Update Guide

Windows SmartScreen Warning

Because our app is not yet registered with Microsoft, Windows may show a warning when you try to install it.

You may see this message:

“Windows protected your PC”
Microsoft Defender SmartScreen prevented an unrecognized app from starting.

Click "More Info" and "Run Anyway"

1. When you see the SmartScreen warning, click on More info.

2. Then click on the Run anyway button.

This will start the installer.
Don’t worry – Trackpilots is completely safe to use and digitally signed by us.

After installation:

• Double-click the Trackpilots icon on your desktop
  OR




• Search "Trackpilots" in your system's search bar

The app runs in the background and won’t open in full screen.

⚠️ Note: The app runs in the background and does not open in full view by default.

Find the Trackpilots icon in your system tray (bottom-right corner of windows machine and top right corner for linux and mac).
Click the icon to open the app.

• Click the trackpilots icon to open and use the app.

Log in using the email and password you set during the invitation step.

Once logged in, the app is ready to use!

Trackpilots provides two modes for your convenience:

• Work Mode – Enable this when you’re working. The app will track your activity to help report productivity accurately.

• Privacy Mode – Enable this when you’re taking a break or doing personal tasks.
  🔒 In this mode, no tracking happens — your privacy is always respected.

As soon as you start using the app in Work Mode, your activity (like active time, apps used, and more) becomes visible to your employer via the admin dashboard.

If you run into any issues during setup or usage:

📚 Visit our Help Center: https://trackpilots.tawk.help/
💬 Chat with us directly via the Support icon on our website.

You're now fully onboarded with Trackpilots. Just enable Work Mode when you're working, and switch to Privacy Mode when needed.

Welcome aboard, and happy working!